Employment Opportunities

Home / Employment Opportunities
Peer Support Specialists – Sioux City, IA; Council Bluffs, IA; Dubuque, IA; Cedar Rapids, IA; Davenport, IA; Fort Madison, IA (742374)
Position Description
Position Description:

Energize your career with one of Healthcare’s fastest growing companies.  
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

Peer Support Specialist is responsible for working directly with consumers and families upon request, recruiting consumers and families for initiatives, supporting existing consumer initiatives, supporting the grievance process, engaging in quality initiatives; collaborating with Care Managers, providers, and community agencies to support consumer access to needed services;  designing and scheduling orientation; creating and implementing a comprehensive ongoing training program with, by and for consumers, families, consumer and family organizations,  providers and staff; implementing specific projects at the direction of the Recovery / Resiliency Manager and creating and maintaining communication with consumers, youth, families, consumer and family run organizations and providers.
Primary Responsibilities:
·         West Iowa Territory: Woodbury County to Pottawattamie County
·         Northeast Iowa Territory: Clayton County to Clinton County
·         Southeast Iowa Territory: Scott County to Lee County
·         Uses his / her own recovery experience and training to assist families and consumers with defining their recovery goals
·         Support the creation of and assist with the implementation of a comprehensive training and education program with peers, families, providers and staff
·         Assist consumers who are dealing with the most complex and difficult issues, including homelessness, trauma, physical health issues, etc.
·         Effectively communicate plan information to consumers and consumer operated organizations and with families and family organizations
·         As requested, provide support to family members in making needed appointments
·         Be available to provide direct support to family members of consumers being discharged from 24 – hour care, coordinate peer coaching if available and / or to refer them to a support group
·         Assist and support consumers and family members with grievance processes
·         Participate in treatment planning with consumers and families who request that support
·         If requested, provide information and assistance to consumers who have received a Notice of Action
·         Advocate on behalf of the consumers and families
To be considered for this position, applicants need to meet the qualifications listed in this posting.
Required Qualifications:
·         High School Diploma / GED (or higher)
·         Currently a Certified Peer Specialist OR the ability to complete training program within 1 year of employment
·         Ability to facilitate training events
·         Demonstrated and / or applied understanding of the principles of recovery and resiliency (i.e. concept of recovery plans, the 12 step model)
·         Experience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar management)
·         Ability to travel at least 50% of the time within the state where the position is located
·         Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
·         Ability to work 8:00 – 5:00 pm Monday through Friday with the flexibility to work outside of normal business hours as needed
Preferred Qualifications:
·         Bilingual in English and Spanish
·         Working knowledge of community resources
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health – related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
For more information on our Internal Job Posting Policy, click here.

Keywords: UHG, Optum, peer, support, specialist, family, adult, recovery, resiliency, Iowa, IA, Sioux City, Council Bluffs, Dubuque, Cedar Rapids, Davenport, Fort Madison
Job Details
·         Requisition Number742374
·         Requisition Title Peer Support Specialists – Sioux City, IA; Council Bluffs, IA; Dubuque, IA; Cedar Rapids, IA; Davenport, IA; Fort Madison, IA
·         Job Family Behavioral
·         Job Function Behavioral Consumer
·         Job CodeBEH120
·         Business Segment Optum Operations
Job Location Information
·         Sioux City, IA
United States

North America
·         Other LocationsCouncil Bluffs, IA
Dubuque, IA

Cedar Rapids, IA

Davenport, IA

Fort Madison, IA
Additional Job Detail Information
·         Employee Status Regular
·         Schedule Full-time
·         Job Level Individual Contributor
·         Shift Day Job
·         Travel Yes, 50 % of the Time
·         Telecommuter Position No
·         Overtime Status Non-exempt